Social media has always been seen as the newest and most innovative way of marketing, it’s not only affordable but it is also the most outreach. If you have created a Google Business Profile, then congratulations! You have scored some bonus points in enhancing your online presence. These will be incredible information sources for customers about your food service business before going – and of course, leaving a review after their experience with your business.
It is great when there’s positive feedback and it makes you feel like your work is accomplished, but there are always times when you receive negative reviews in some way or the other! So here are some tips on how to handle them if they come about!