FOOD BIZ WEBSTORE
USER UPDATE

Dear Food Biz Members,

Ajinomoto Food Biz Webstore will close permanently on 1 August 2025.
This change is to help us serve you better through improved platforms.

You can still make your final purchase on the webstore until 31 July 2025. As part of this transition, all remaining membership points under your account must be redeemed by 31 August 2025.

Last Order Date:

31 July 2025

Last Day to Redeem

Points: 31 August 2025

WHAT YOU SHOULD DO

Redemption Items and Points

Remove background project

1x TUMIX®
Chicken Stock (120g)

Asset 1@2x

1x Menu Booklet

Remove background project (1)

1x AJI-NO-MOTO® MSG(500g)

Remove background project (1)

1x AJI-NO-MOTO® MSG (500g)

Fiber towel

1x Ajinomoto
Towel

50 sachet pouch

1x TUMIX®
Chicken Stock (1kg)

50 sachet pouch

1x Tumix® Chicken (1kg)

Fiber towel

1x Ajinomoto
Towel

55089224-removebg-preview

1x AJI-NO-MOTO®
PLUS (1kg)

ajinomoto plus

1x AJI-NO-MOTO® PLUS (1KG)

2-img-apron

2x Ajinomoto
Apron

image

2x AJI-NO-MOTO® PLUS (1kg)

Remove background project (1)

1x AJI-NO-MOTO® MSG (500g)

Apron-final

1x Ajinomoto Apron

image

2x AJI-NO-MOTO® PLUS (1kg)

side_by_side_with_gap_30px

2x TUMIX® Chicken Stock
(1kg)

Apron-final

1x Ajinomoto Apron

Submit Your Redemption Request

Frequently Asked Questions (FAQ)

Ajinomoto Food Biz Webstore will be permanently closed on 1st August 2025.
Last day to place orders: 31st July 2025, by 11:59PM

Yes! Members can redeem points for selected products and premium gifts in the Redemption Catalogue.

Redemption Deadline: 31st August 2025, by 11:59PM

All unused points will be forfeited automatically.
No extensions, cash conversion, or point transfers are allowed.

Redemption orders will be processed within 14 business days (Monday to Friday, excluding public holidays) after confirmation.

You can continue purchasing through the following official channels:

a) Ajinomoto Official Stores:

Shopee

Lazada

b) Authorised Distributor Platforms:

Low Seat Hoong

Food Service Malaysia

Our Information

Office Hours

Product Enquiries

Ajinomoto Food Biz Partner

All rights reserved. AJINOMOTO (MALAYSIA) BERHAD 196101000252 (4295-W)

AJINOMOTO FOODBIZ PARTNER WEBSTORE CLOSURE & POINTS REDEMPTION TERMS AND CONDITIONS

Dear Food Biz Members,

We would like to inform you of an important update regarding the Ajinomoto Food Biz webstore: https://www.ajinomotofoodbizpartner.com.my/shop/

As part of our commitment to improving service and streamlining operations, the Food Biz webstore will be permanently closed effective 1st August 2025.

Please take note of the following Terms & Conditions related to your membership and points:

1. WEB STORE CLOSURE DATE

1.1. The last day to place any order through the webstore is 11:59 pm, 31st July 2025.

2. MEMBERSHIP POINTS REDEMPTION

2.1. All existing Food Biz members may redeem their accumulated points for selected products and premium listed in the redemption catalog.

2.2.Redemption is valid until 11.59pm, 31st August 2025.

2.3.Any unused points after this date will be automatically forfeited, with no extensions, cash conversions, or transfers allowed.

2.4.The redemption products and premium will be processed for delivery on business days only (i.e., Monday to Friday, excluding public holidays) within 2 weeks from the date of redemption confirmation. Standard delivery fees apply and will be calculated at checkout.

3. ALTERNATIVE ORDERING CHANNELS

3.1. After the webstore closure, you may continue to purchase Ajinomoto products via the following platforms:

a) Ajinomoto Official Stores

Shopee

Lazada

b) Authorised Distributor Platforms

Low Seat Hoong

Food Service Malaysia

4. CHANGES TO TERMS

4.1. Ajinomoto reserves the right to revise, amend, or update these terms and conditions from time to time, including, without limitation, making necessary revisions, amendments or updates to reflect changes in the law, our business practices, procedures and the community ’ s developing expectations. The latest version of this terms and conditions will always be available on this page.

5. PRIVACY

5.1. Ajinomoto view and treat your privacy very seriously. In the course of you using this Website, we may collect and use information about you in accordance with our Privacy Policy

6. CUSTOMER SUPPORT

6.1. For any inquiries or assistance regarding your account or the redemption process, you may contact our customer service at +6012-9191685

We appreciate your continued support and understanding during this transition. This change allows us to focus on delivering better digital solutions and enhanced service to our valued food business customers.

Thank you for being a loyal member of Ajinomoto FoodBiz Partner.